The nb.in.ua team is always available to help you choose New Balance shoes, clothing, and accessories. We value every customer and strive to make the purchasing process simple, straightforward, and comfortable—from the initial consultation to order delivery.
If you have any questions about products, sizing, availability of a specific model, ordering, payment, or delivery, please contact us using your preferred method. Our managers will carefully review your request and provide a detailed response.
Contact us
We recommend contacting us before purchasing if you're unsure of your size, want to clarify details about a model, or need help choosing shoes for a specific style, season, or daily needs.
Opening hours
The online store nb.in.ua is open daily from 09:00 to 22:30 , seven days a week.
During business hours, our team handles customer inquiries, provides product selection consultations, assists with order placement, and provides delivery information. We strive to respond as quickly as possible to ensure you receive all the information you need without unnecessary delays.
How can we help?
nb.in.ua managers will help you choose the right New Balance model for your needs, check available sizes, advise on fit features, and provide recommendations before purchasing.
You can contact us if you need:
- check the availability of a specific model or size;
- get advice on choosing shoes, clothes or accessories;
- find out details about payment and delivery of your order;
- check the status of an already placed order;
- receive benefits with the selection of the correct amount;
- Ask a question about the operation of the online store.
Our approach to clients
We believe that quality service begins with attentive communication. That's why the nb.in.ua team pays close attention to every request and helps clients make decisions before purchasing.
It's important to us that you receive not only the product you need, but also a great experience with the store. We strive to ensure that every customer can quickly find answers to their questions, receive professional advice, and place an order without any complications.
Order and consultation
If you've already selected a product on our website but have additional questions, please contact us before placing your order. We'll help you clarify specifications, select the right size, and advise you on the best option for your needs.
If you haven't yet decided on a style, our team will help you navigate the New Balance range and offer options for everyday wear, an active lifestyle, walking, traveling, or creating a stylish urban look.
We are always close by
nb.in.ua is more than just an online store; it's a team that values customer trust and strives to provide convenient service at every stage of the purchase process.
Contact us any day of the week from 9:00 AM to 10:30 PM – we'll be happy to help you with your selection, ordering, and any questions you may have about purchasing on nb.in.ua.